LIES. American Airways has lied to me frequently. My bag didn't arrive in the airport. I used to be watching for an prolonged stretch of time in the carousel and no luggage arrived out for my flight. Nor did any person within the baggage Place of work that had a transparent look at with the carousel arrive out to convey nothing can be coming. I checked at the Business and they then reported there was NO Cause why my suitcase shouldn’t have arrived. They had been to mail my suitcase to me at my hotel. At two:24 PM I obtained a phone contact from the recorded message saying my bag was picked up and can be delivered in just 6 several hours. LIE. I called the delayed baggage selection and was advised it had been picked up at three PM and can be sent inside of six hrs. LIE. I checked on line this evening and it reported it absolutely was picked up at 3 PM and might be shipped in 6 hrs. LIE.
I was scheduled to get a flight leaving Ronald Reagan Airport to Columbus Global Airport nowadays, boarding at 2:42 departing at 3:50. Me and 3 Other folks , sitting down from the assigned gate, by no means read the boarding announcement. As soon as we recognized men and women ended up boarding went towards the gate and were turned absent. It absolutely was three:04 PM when we were told this. Mind you the gate just closed two minutes prior and we sat and watched the airplane entrance of us for one more twenty minutes. Folks were being nevertheless dropping off luggage and boarding the plane . When asked why we can easily’t board the plane, we were being chastised through the staff members for not listening. The gate was crowded, and noisy. I can show you we could not listen to your workers.
I was on maintain with reservations numerous times for extremely lengthy amounts of time. 1 AA reservations and 1 agent told me it could Price tag me an extra $189.00 to fly out up coming early morning then stated that flights have been booked subsequent working day.
We need a created verification from American Airways to system our cruise insurance policies claim. Stating the conditions of delays around the working day we traveled to board our ship.
To I don’t know the way Lots of individuals attempting to get this fixed. I had been so pissed off and about to give up
I are actually an AA customer for over 25 a long time. Your service has grown to be disappointing to state the least. It can be in all regions of service from check in to , tavel to baggage handling.
AA missing my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and Once i lodged a complaint they gave me a file locator to examine he has a good point standing. It took three days to have my luggage And that i needed to journey to Panama City Aprt for getting my baggage right after Tallahassee Aprt obtained it and sent it to Atlanta then to Laptop by Delta.
Also propose that each passenger place there continue in sizing checker so all passengers are addressed equitably.
Luis don't just received us on the flight but update to top notch. This was a giant address for us. The flight amount was AA2386 in the event that I spelled Luis’s very last title Completely wrong.
I am really disappointed using this service from American Airways. We had prepared a getaway that we imagined would start off by taking pleasure in Fantastic service from American.
On account of a family members hardship, we have been not able to make our excursion as previously prepared and had to terminate our reservations. We spoke to a representative at American Airways and described the situation to her, and she or he proposed that we Make contact with you.
was in Haiti August 17th,went towards the airport 11-30am and also the flight was to depart with the US at 1pm and was explained to I'd MISSED MY FLIGHT.But wasn't presented any essentive to stay for the following day,and was pressured to obtain another tickert for August 23rd at my expence.I Nearly dropped my work as a result of tht,they marketed my seat and place me at an envisioned expencies of which I Need To get COMPANCERTATED FOR The cash Dropped,WAGES LOST.
I would love an deal with to mail a letter to American Airlines Purchaser Service, and I hope you can reply with this particular handle.
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